Privacy Policy

1. Introduction

 

Interact values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services.

 

2. Data Collected

 

2.1 Types of Data

 

We may collect the following categories of personal data:

    •    Identification data: Name, email, phone number, company, and job title.

    •    Browsing data: IP address, approximate location, preferences, and website behavior (via cookies).

 

2.2 Methods of Collection

 

Data is collected through:

    •    Forms on our website.

    •    Cookies and similar technologies.

    •    Direct interactions with our team.

 

3. Data Usage

 

3.1 Primary Purposes

    •    Contacting you to answer questions or present our services.

    •    Personalizing your experience based on the provided company and job title.

    •    Improving our services and offering relevant content.

    •    Sending promotional and informational communications (with consent).

 

3.2 Data Retention

Data is stored for as long as necessary to fulfill the purposes described or as required by law.

 

4. Data Sharing

 

4.1 Who We Share With

    •    Service providers (hosting, data analysis).

    •    Legal authorities, when required.

 

4.2 International Transfers

If data is transferred outside Brazil, we ensure partners meet established data protection standards.

 

5. Data Security

 

We adopt strict measures to protect your information, including:

    •    Encryption during data transmission.

    •    Restricted access to data by authorized personnel only.

    •    Continuous monitoring to identify vulnerabilities and prevent breaches.

 

6. User Rights

 

Data subjects have the following rights:

    •    Request access, correction, or deletion of their data.

    •    Revoke previously given consent.

    •    File complaints with the ANPD, if necessary.

 

To exercise these rights, contact us using the information provided in Section 9.

 

7. Cookies and Similar Technologies

 

We use cookies to enhance your website experience. These may include:

    •    Essential: Necessary for the basic functioning of the site.

    •    Analytical: To understand how users interact with the site.

    •    Marketing: To personalize offers and advertisements.

 

You can manage your cookie preferences in your browser or through our Cookie Policy.

 

8. Policy Changes

 

This Privacy Policy may be updated to reflect changes in practices or applicable legislation. We will notify users of significant changes.

 

9. Contact

 

If you have any questions or requests related to this Privacy Policy, contact us:

Email: contato@interactchats.com

Phone: +55 (21) 3513-9133

 

Complaints: Alternatively, you can contact ANPD directly through the official website.